Shipping policy
BigLobang Shipping Policy
Effective Date: August 21, 2025
At BigLobang, we strive to get your bathroom and kitchen essentials to you safely and promptly. Please read our shipping policy for important details about delivery, fees, and self-collection.
Fulfillment Location
All orders are processed and fulfilled from:
BIGLOBANG
7 Toa Payoh Industrial Park, #01-1265, Singapore 319059
Order Processing Time
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Orders are typically processed within 1–2 business days.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Zones & Rates
We currently ship within Singapore only.
| Order Value | Shipping Cost |
|---|---|
| $1.00 – $299.99 | $30.00 flat rate |
| $300.00 and above | Free shipping |
Self-Collection
We also offer free self-collection at our warehouse location above. Once your order is ready for collection, you will receive a confirmation email. Please bring a valid ID and your order confirmation.
Delivery Time
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Standard delivery within Singapore typically takes 2–5 business days after order processing.
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Delivery times may vary slightly during peak periods or public holidays.
Additional Information
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Shipping fees are calculated based on the order value at checkout.
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All items are carefully packed to ensure they reach you in excellent condition.
Contact Us
If you have any questions regarding your order or delivery, please contact us:
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Phone/WhatsApp: +65 9637 9870 / +65 8328 8723